If you were involved in a car accident, you know you can count on your insurance company to cover the cost of repairs. However, what you don’t know is whether or not the Albuquerque repair shop you choose has your best interests in mind or the insurer’s. Some auto body repair shops truly do want to restore the value of your vehicle, while others, unfortunately, try to downplay claims, minimize repair costs, use cheap parts and even fail to fully repair issues. Though you may think you’re getting a good deal, the truth is that these practices can significantly degrade the value or your vehicle, or worse — put you in danger. You can avoid falling victim to shady repair shops by knowing how to look for reputable repair shops.
Shop Around for Estimates
One of the best ways to find a reputable auto body shop in Albuquerque is to gather quotes from several different companies. Though you don’t want to base your decision on price alone, you can use each estimate to gauge what is and is not a fair price. If a shop’s estimate is way higher than two or three others, you can eliminate that one without hesitation. The same goes if a shop’s quote is far lower than the others. If any shop’s estimate comes in way over or under competitors’, it may mean that it either added unnecessary work or skipped over a lot of important items.
In addition to comparing prices, you should also compare the thoroughness of each estimate. Ideally, you should get an itemized quote from each shop that details both the work needed and the estimated cost.
Ask the Right Questions
Though cost is a major factor in choosing the right auto body repair shop in Albuquerque, you don’t want to go into the process with your pocketbook open. Be smart and ask all the right questions. Does the shop offer a warranty? If so, what does the warranty cover and how long does it last? Does the warranty have so many restrictions as to render it useless? While you shouldn’t accept anything less than a one-year warranty, you want to be wary of lifetime warranties, as these are unrealistic.
You should also ask about the materials the shop intents to use. Will it repair your vehicle with new, used or aftermarket parts? If cost is an issue, it’s okay to go with used, but just be aware that used parts will fail quicker and usually don’t offer that great of savings. Though many people prefer factory parts, aftermarket parts often offer as great of value for less.
Any business can pay for newspapers, billboards and websites to say kind words about it, but you’ll get the most accurate picture of a business from previous customers. Ask your friends, family and acquaintances about who they recommend. The shops they recommend may not the most well-known, but chances are they offer the best service at the fairest prices.
Trust Your Gut
Finally, trust your gut. If a shop offers extremely low prices but doesn’t have a lot of business, it’s likely because it performs shoddy repairs. Likewise, if a place is dirty, disorganized and/or run by crash or even rude mechanics, it may be a reflection of the type of work you can expect from the company. Not only should you feel comfortable with the quoted cost of repairs but also, you should feel comfortable with the actual people working on your vehicle.
Quanz Auto Body
has been performing repairs for vehicle owners throughout Albuquerque and
surrounding areas for over 40 years. Learn more about why customers continue to put their trust
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