What to Do If Your Vehicle Has Been Recalled

Is your vehicle on the manufacturer’s recall list? Learn what you should do if your vehicle has been recalled with Quanz Auto Body in Albuquerque.

 

Why Is This Happening?

The manufacturer or the National Highway Traffic Safety Administration (NHTSA) can order a safety recall of a particular vehicle. The manufacturer must file a report with the NHTSA giving details of the defect, the number of vehicles or equipment involved and other detailed information regarding the events leading to the recall. Within this report, manufacturers must supply a remedy and a schedule to recall the affected vehicles.

Manufacturers are required to notify owners of the recalled vehicles. If your vehicle is recalled, you should receive a letter from the manufacturer in the mail.

What Should I Do?

Once you receive the recall notification, read the notice carefully. The notice from the manufacturer is required to state the exact nature of the problem, the risk involved in the defective vehicle or equipment and to inform you of the remedy. The notice will also provide you with information regarding when the repair or remedy will be available. This repair is provided to you at no charge other than your time to follow the directions within the letter.

What if I Do Not Receive the Recall Notice?

If you are not the first owner of your car, you may not receive the notice. There are other reasons you may not receive the notice, for instance, perhaps you have moved since you purchased the vehicle. Enter the VIN at the Recalls Look-up by VIN tool or on the NHTSA website to learn if your vehicle is on a recall list.